Myteach Sdn Bhd

Terms & Conditions

1. About Myteach and the Myteach website
  • We are Myteach Sdn Bhd (Co. Reg. 859523-A) with our business address at 3A-1A-2, 3A Floor, Tower 2 @ PFCC, Jalan Puteri 1/2, Bandar Puteri, Puchong, 47100 Selangor, Malaysia.
  • These Terms and Conditions (“Terms”) apply to the Myteach website located at www.myteach360.com, and all associated sites linked to www.myteach360.com by Myteach, its subsidiaries and affiliates (collectively, the “Site”).

2. Ownership of Site and intellectual property rights
  • All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Myteach, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
  • Except as expressly provided in these Terms and Conditions, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, Website or other medium for publication or distribution or for any commercial enterprise, without Myteach’s express prior written consent.
  •             You may use information on Myteach products and services provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.
3. Acceptance of Terms
  • When you access this Site, you acknowledge that you have read and agree to the Terms described below. If you do not agree to the Terms listed here, you should leave the Site and refrain from placing any orders.
  • These Terms and Conditions shall prevail over any separate Terms put forward by you. Any conditions that you submit, propose or stipulate in whatever form and at whatever time, whether in writing, by email or orally, are expressly waived and excluded.
  • When you submit an order through this Site, you agree that you do so subject to these Terms and Conditions at the date you submit your order. You are responsible for reviewing the latest Terms and Conditions each time you submit your order.
  • You hereby grant to us an irrevocable, royalty-free, worldwide, assignable, sub-licensable license to use any material which you submit to us or the Site  for the purpose of use on the Site or for generally marketing (by any means and in any media) our services. You agree that you waive your moral rights to be identified as the author and we may modify your submission.
  • Commentary and other materials posted on the Site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the Site, or by anyone who may be informed of any of its contents.
  • You agree to comply at all times with any instructions for use of the Site which we make from time to time.
4. Changes to products and pricing
  • Myteach may make changes to any products offered on this Site, or to the applicable prices for any such products, at any time, without notice.
  • Irrespective of any previous price you have seen or heard, once you select a product that you wish to order, you will then be shown the charges you must pay including taxes (if applicable), and any applicable delivery charges. Unless otherwise stipulated on the Site, all charges are in Ringgit Malaysia (“RM”) and we will only accept RM as the official currency for all transactions.
5. Changes to the Terms and Conditions
  • Myteach reserves the right to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.
6. Product colour and design variations
  • While every effort has been made to reflect product colours as accurately as possible however, due to differences in display panels on different devices, we are unable to guarantee that the colour you see on your device will accurately reflect the true colour of the actual product.
  • All images and illustrations shown on this Site are published for the sole purpose of giving you an approximate idea of the products sold or promoted on this Site.
7. Payment security
  • We do not store any credit or debit card information on our servers. We process payment by credit or debit cards through MOLPay. MOLPay is certified as PCI-DSS Level 1 service provider.
8. Payment
  • You shall pay for the product in full at the time of ordering by supplying us or our agent with your credit or debit card details from a credit or debit card company acceptable to us or by our agent, which we require in order to process your order. Alternatively, you may pay by any method that we have said is acceptable to us, but in any event we shall not be bound to supply before we have received cleared funds in full.
  • If you are asked for details of a credit or debit card, you must be fully entitled to use that card or account. The card or account must have sufficient funds to cover the proposed payment to us.
  • Only buyers making minimum purchases amounting to RM500 will be entitled to make payment for the order by means of the credit card easy payment scheme.
  • The minimum purchase amount is subject to change by Myteach or your credit card issuing bank without prior notice.
  • When you choose to apply for the credit card easy payment scheme, the transaction shall be handled by MOLPay. You will receive a call or email from MOLPay offering you the option of converting your purchase to the credit card easy payment scheme. You shall only be entitled to the credit card easy payment scheme upon verification and approval by Myteach or MOLPay.
  • The status and tenure of your credit card easy payment scheme is subject to your credit card issuing bank’s approval.
  • While an approval for a credit card easy payment scheme is subject to your available balance and credit availability on your credit card account, Myteach or MOLPay shall also retain absolute discretion in granting its approval to any credit card transaction.
  • Each credit card easy payment scheme may be charged a processing fee and additional finance charges by the relevant credit card issuing bank. This fee shall not be refundable, even if the purchase transaction is terminated, regardless of the reason of termination.
9. Coupons and vouchers
  • You may use promotional coupons or gift vouchers as payment for products on the Site.
  • In the event of fraud, an attempt at deception or in the event of the suspicion of other illegal activities in connection with a gift voucher or coupon purchase or redemption of that voucher or coupon on the Site, we are entitled to suspend your account and/or require a different means of payment.
  • We assume no liability for the loss theft or illegibility of promotional coupons or gift vouchers.
  • If you place an order for a product less than the value of the coupon or voucher, no refund or residual credit will be returned to you.
  • If the credit of a coupon or voucher is insufficient for the order you wish to make, you may make up the difference through payment.
  • The credit of a coupon or voucher does not accrue interest nor does it have a cash value. It cannot be exchanged for cash, or any other forms of legal tender.
  9. Delivery
  • We aim to deliver the product to you at the place of delivery requested by you in your order.
  • We aim to deliver your order within 1-4 business days upon successful payment confirmation unless otherwise specified. You should be able to receive your order within 3-7 business days after shipment date, depending on your delivery address and the delivery method you have chosen.
  • We always aim to deliver within the stipulated or requested time frame of any order, but we cannot guarantee any firm delivery dates and/or time slots. We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
  • Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the order or delivery to an alternative delivery address.
  • We deliver in our standard packaging. Any special packaging requested by you is subject to additional charges.
  • Delivery charges will be imposed on orders based on the weight and/or size of the ordered item(s). Please ensure you have provided a correct delivery address as we will not be responsible for an unfulfilled delivery due to wrong address supplied. You shall be responsible for the cost to resend a package that is returned due to incorrect address provided.
10. Damaged goods and/or missing item(s)
  • We warrant that your order will be delivered undamaged in the quantities ordered.
  • You are required to inform us on missing item(s) in your order within 24 hours of receiving your order. We reserve the right to not entertain reports submitted more than 24 hours after you have received your order.
  • If you have received a faulty product, you are required to inform us on damaged item(s) in your order within 24 hours of receiving your order, and agree to keep the damaged item(s) in its current condition available for us (or our agent) to inspect within a reasonable time. We reserve the right to not entertain exchange requests submitted more than 24 hours after you have received your order.
11. Disclaimer
  • Myteach does not promise that the Site or any content, service or feature of the Site will be error-free or uninterrupted, or that any defects will be corrected, or that your use of the Site will provide specific results. The Site and its content are delivered on an “as-is” and “as-available” basis. All information provided on the Site is subject to change without notice. Myteach cannot ensure that any files or other data you download from the Site will be free of viruses or contamination or destructive features. Myteach disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability and fitness for a particular purpose. Myteach disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the Site and/or any Myteach services. You assume total responsibility for your use of the Site and any linked sites. Your sole remedy against Myteach for dissatisfaction with the Site or any content is to stop using the Site or any such content. This limitation of relief is a part of the bargain between the parties.
  • The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.
  • Myteach reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or Terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
12. Guarantee
  • We place great value on our customers’ satisfaction. You may contact us at any time using the contact details given in clause 1 of these Terms and Conditions. We will attempt to address your concerns as soon as reasonably possible and will contact you on receipt of any relevant enquiry or complaint.
13. Indemnity
  • You agree to indemnify and hold Myteach, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Myteach by any third party due to or arising out of or in connection with your use of this Site and our products and services.
14. Limitation of liability
  • In no event will Myteach be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if Myteach has been advised of the possibility of such damages, arising out of or is in any way connected with your use of this Site or our products and services.
15. Governing law
  • These Terms and Conditions and your use of this Site (and all non-contractual relationships arising out of or connected to it or them) shall be governed by and construed in accordance with Malaysia law. You submit to the exclusive jurisdiction of the Malaysia courts to settle any dispute which may arise under these Terms and Conditions.
16. Linked sites
  • We have no control over and accept no responsibility for the content of any Site to which a link from this Site exists. Such linked sites are provided “as is” for your convenience only with no warranty, express or implied, for the information provided within them. We do not provide any endorsement or recommendation of any third party Site to which this Site provides a link.
17. Order cancellation
  • Once orders have been confirmed and paid for, no cancellations will be allowed. If you discover that you have made a mistake with your order after you have submitted it to the Site, please contact support@myteach360.com immediately. However, we cannot guarantee that we will be able to amend your order in accordance with your instructions.
19. Out of stock items
  • In the event that the product you ordered went out of stock after you have placed your order, we will notify you and offer you the following options: (1) we may offer you a discount should you choose to wait for us to restock within a reasonable timeframe (2) we will refund you for the items that are out of stock
20. Privacy policy
  • Please see our Privacy Policy, which forms part of these Terms and Conditions.
21. Warranty terms
  • Please see our Warranty Policy, which forms part of these Terms and Conditions.
22. Replacements
  • Please see our Return Policy, which forms part of these Terms and Conditions.
23. Refund policy
  • Myteach does not offer any refunds for purchases made on this Site. Refunds may only be given at the discretion of the Myteach management.