Ship the faulty product to Myteach and upon successful receipt at our warehouse Myteach will ship a replacement product to you at no cost.
1. Use original packaging where possible.
2. Wrap the product in white or brown parcel paper, and print out this return label to be affixed to your parcel.
3. Ship to the Myteach address printed below via the carrier of your choice. Myteach will not be responsible for shipments for which the carrier cannot provide proof of delivery. You must pay shipping charges when sending packages to Myteach
4. Myteach is not responsible for loss or damage during shipment. We suggest that you purchase freight insurance for your shipments.
Note: Please do not return a healthy device. Myteach reserves the right to return a good device back to its owner and to charge for all associated shipping costs. Please backup all data before returning the device. Myteach is not responsible for any loss of data as a result of repairing or replacing a faulty device.
Myteach will repair or replace authorised returns with functionality equivalent products. Replacements carry the greater of original warranty balance.
Return label (SAMPLE):
Attn: RMA: MYR00360
Myteach Sdn Bhd
2-1, 2F Suite 8, Wisma Ace 1
Jalan Puteri 1/7, Bandar Puteri
Puchong, 47100 Selangor, Malaysia